RETURNS & EXCHANGES

Last Updated: March 11, 2025

Order Cancellations:

•Orders can only be canceled before they enter production. Once printing has started, cancellations are not possible.

Returns & Exchanges:

•Since all items are made to order, we do not accept returns or exchanges unless there is a defect or printing error.

•If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos.

•Resolution: We will reproduce and re-ship your order at no additional cost, and you may keep the original item.

Lost or Damaged Packages:

•If your package is lost in transit or arrives damaged, reach out to us at scryptcollective@gmail.com within 7 days of the expected delivery date.

•We will reproduce and re-ship your order at no cost, and you may keep the original item if it arrives later.

Undeliverable Packages:

•If an order is returned due to an incorrect address, we can reship it for a small additional fee.

Disclaimer: This policy is based on information from Tapstitch's policies and may be subject to change. Any updates will be posted on this page.

For any questions or concerns about your order, please reach out to us at scryptcollective@gmail.com